IT Service Management Consultancy

Serman Consultancy specialise in IT Service Management expertise, training and recruitment.

For companies looking to develop or improve their IT services, we can recommend and implement changes using a best practice ITIL based approach. Our free consultancy service is available to discuss and outline ways in which we can help to optimise organisational design, processes or culture to improve your efficiency.

Accredited ITIL Version 2 courses are also available to help companies maximise the investment for their staff. Courses are available publicly or can be delivered (and tailored if necessary) specifically for organisations. New Version 3 courses are also available including the Foundation and Bridging Courses. Note that all training is now carried out by our sister company VITIL Training.

Our recruitment team assess all candidates to ensure they have the expertise and experience to meet the job requirements whether companies require Interim Directors, permanent Service Delivery Managers or contract staff.

In short, Serman Consultancy can solve all your IT Service Management needs.

ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office